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Wife can't send or receive Yahoo/Verizon email, I get non-deliver reports with an smtp error.

mwheinz1
Enthusiast - Level 1
‎12-19-2011 06:51 AM

My wife hasn't been able to send *or* receive email, via the web or via POP3. When she tries to log into the Verizon/Yahoo mail web page she gets "Temporary Error 16" and when she tries to send mail from her OSX Mail application, it never leaves, even though Mail says it is connected to outgoing.yahoo.verizon.net

 

Worst, when I try to send her mail from another Verizon account, it comes back as undeliverable due to an SMTP error:

 

 

{edited for privacy}

 

 

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bdavis2
Newbie
‎12-19-2011 07:40 PM

I am getting error 14 and am on hold with verizon.

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Shamika_VZ
Contributor - Level 3
‎12-20-2011 08:08 AM

Hello,

We apologize for the trouble. I sent you a private message so we can take a look at the issue.

Shamika_Vz
Verizon Support

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

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