cannot access mail through outlook 2010 on Windows 7, mail tool cant fix it

noellashaffer
Newbie

What's up with this?  I used all the correct settings for incoming/outgoing, ports. encryption, etc.  Outlook test e-mail returns Cant connect to server.  I disabled the local firewall and antivirus is not blocking.

I can access via the web, not what I want.

Has anyone seen this and solved it?

I do not want to install the Verizon tech support tool, way to invasive on my system.

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somegirl
Champion - Level 2

What error are you getting?

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Passwordsupport

“Type user name and password”. This is further defined as the one given by the internet provider.  We use either 2007 outlook or home and office 2021. 

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KH-OrnEsh1
Moderator Emeritus

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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