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my sub account emails only work for a few hours

My sub account emails stop working after a few hours. I get the message surname or password incorrect. I go into the Verizon email setup utility and "change" the password to the same one and then when I try my email again it works again for a for a few hours before Getting the same error again. This is on an iPad. The Verizon agent on chat suggested I use web mail instead as a solution. Any help appreciated.

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somegirl

@Chuck2 wrote:
My sub account emails stop working after a few hours. I get the message surname or password incorrect. I go into the Verizon email setup utility and "change" the password to the same one and then when I try my email again it works again for a for a few hours before Getting the same error again. This is on an iPad. The Verizon agent on chat suggested I use web mail instead as a solution. Any help appreciated.

Maybe try setting it to a different password? If it's been compromised, setting it back to the same password doesn't solve the problem.

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