My Folders will not open....There is just noting to click on to open the folders...Help
@HelpBunny wrote: My Folders will not open....There is just noting to click on to open the folders...Help
I'm sorry but I don't understand what you are saying, can you explain further?
Here is what I see:
You don't have the plus sign to click on, is that what you mean? Or do you mean when you click on a folder nothing happens? Or what?
And what browser are you using? Any add-ons installed and active?
__________________________________JustinFiOS TV, 25/25 Internet, and Digital Voice userQIP7232, QIP7100-P2, IMG 1.9Keller, TX 76248
Under "my folders" title the sub titles you have do not show on my page....If I click on the "+" sign it lets me edit the titles of the folders. I can move things into the folder...but then when I want to go look at what is in the folder I can't. Clicking on the My Folder title does nothing.
@HelpBunny wrote: Under "my folders" title the sub titles you have do not show on my page....If I click on the "+" sign it lets me edit the titles of the folders. I can move things into the folder...but then when I want to go look at what is in the folder I can't. Clicking on the My Folder title does nothing.
Well, those are all folders I have created, they did not exist in the beginning. When I click on the plus sign I can create a new folder or edit/delete any existing folders. And yes, I can move something from the Inbox to one of those folders, or move entries between folders. You are right, clicking on My Folders does nothing, but what would you want it to do? Clicking on the specific folder you want to see doesn't list the contents of that folder as mine does?
I am not trying to be difficult here, I just don't understand what you are seeing, or not seeing.
And to ask again, what browser are you using, and do you have any add-ons active?
There was another recent thread about this issue that was resolved by "manipulating screen views" - I'm not sure exactly what that means, but maybe adjusting the zoom level or increasing the window size?
This is what I see:
