Child Item

Site Totals

61363 Questions Answered 267 Categories

verizon email cant connect with outlook 2013, and windows 8

I have have Verizon, Microsoft, Mcafee, and my isp optimum on he phone for a total of 9 hours. all the setting are as dictated by verizon. Any other email account sets up with no issue.

Some setting in verizon had to have changed from the published ones. any ideas

Comments

somegirl

@EFisk wrote:
I have have Verizon, Microsoft, Mcafee, and my isp optimum on he phone for a total of 9 hours. all the setting are as dictated by verizon. Any other email account sets up with no issue.
Some setting in verizon had to have changed from the published ones. any ideas

For the sake of example, we are going to pretend that we are setting up fictional account "fakeacct@verizon.net" and the password for logging into that account in webmail is "fakepassword" - Again, this is a fictitious account for the sake of an example.

The settings for using Verizon's servers would be:
Incoming Server: pop.verizon.net
Server Requires Authentication: Yes
Username: fakeacct
Password: fakepassword
Requires a Secure Connection (SSL): Yes
Port: 995

Outgoing Server: smtp.verizon.net
Server Requires Authentication: Yes (You can set it to use the same settings as incoming, or manually enter the username and password.)
Requires a Secure Connection (SSL): Yes
Port: 465

If you are given the option anywhere for Secure Password Authentication (SPA), set it to No or Normal

These settings should work unless you have a Verizon/Yahoo account, in which case the server names are: incoming.yahoo.verizon.net -and- outgoing.yahoo.verizon.net

If all of that is set up and it's still not working, your best bet is to provide a screenshot of your settings (with personal information blocked/removed) and any errors you are getting.

All of that said, your IP may be blocked by Verizon. They had some issues with attacks from overseas and way overcompensated, causing issues for people even on different providers here in the US. Try getting a new public IP address (Optimum should be able to help you with this). I would love to say they're working hard to correct this nonsense, but they're entirely silent on the point since their initial announcement.

Best of luck to you.

EFisk

that is exactly the setting I am using, also i can set up any other type of account. (yahoo, gmail, hotmail) i also tried it on my work computer using outlook and it still wont work. I know th account name and password are correct as I can log into it via internet explorer

EFisk

I must alos add the I have now tried on 2 seperate computers using 2 different OS platforms, 2 different ISP's and different versions of outlook. with the same results. It tells me it is most assuredly verizon doing something.

somegirl

@somegirl wrote:
All of that said, your IP may be blocked by Verizon. They had some issues with attacks from overseas and way overcompensated, causing issues for people even on different providers here in the US. Try getting a new public IP address (Optimum should be able to help you with this). I would love to say they're working hard to correct this nonsense, but they're entirely silent on the point since their initial announcement.

I know that was kind of buried, so I figured I'd re-post.

EFisk

optimum says they use dynamic IP addresses and has no way to manually change it. suggests i wait for the reset and hope it isnt the same address again

EFisk

anyone know how to chesk if an ip address is blocked i have to one my router is using

somegirl

@EFisk wrote:
optimum says they use dynamic IP addresses and has no way to manually change it. suggests i wait for the reset and hope it isnt the same address again

Typically you can get a new IP address by leaving your modem/router unplugged overnight.

Child Item