To say that navigating the Verizon website is a nightmare is a total understatement!
Can anyone help me find the location of Trouble Ticket Status Reports??? Thanks.
#1 If you are on DSL OR FIOS, go to
http://www22.verizon.com/residentialhelp/highspeed OR http://www22.verizon.com/residentialhelp/fiosinternet
#2 click on View Repair Status
I also had an open ticket but when I typed in my User ID to get the status, all I got was a ticket number with no status.
Dear Nyrozzie,
Did you find the ticket? What was the issue? How may I assist you? Thanks
www.verizon.com/connect
download the in home agent, it gives you trouble ticket status without having to try to navigate the website to find it. fast and easy
