Hoping someone can help me with this. I have a 4G LTE Network Extender that I last used back in September of 2021. I'd moved to a location with a 5g node right outside the door, so it went into a box and I didn't touch the thing for two years.
Fast forward and now I have moved and need it again. Connecting it up, I'm stalled on "Connecting to SeGW server", which it sits on until the 1 hour timeout for "Out of service" triggers a reboot. Watching a packet capture, I can see it attempting to negotiate a PKIXCMP with cmp.securitycredentialing.com and failing, because the certificate it's attempting to initiate with expired March 5 of 2023.
I'm currently on GA4.36 - V0.4.036.1813, and when I called VZW Support they said they saw it activated on the network, but since it doesn't have a manual firmware update, my options are to buy a new one. I'd like to keep this from turning into eWaste... anyone have any ideas?
JousterL, thank you for those details and we would be happy to take a look at your account to ensure there are not any additional options. We will be sending you a Private Note to gather additional account specific information.
-Andi
@JousterL wrote:Hoping someone can help me with this. I have a 4G LTE Network Extender that I last used back in September of 2021. I'd moved to a location with a 5g node right outside the door, so it went into a box and I didn't touch the thing for two years.
Fast forward and now I have moved and need it again. Connecting it up, I'm stalled on "Connecting to SeGW server", which it sits on until the 1 hour timeout for "Out of service" triggers a reboot. Watching a packet capture, I can see it attempting to negotiate a PKIXCMP with cmp.securitycredentialing.com and failing, because the certificate it's attempting to initiate with expired March 5 of 2023.
I'm currently on GA4.36 - V0.4.036.1813, and when I called VZW Support they said they saw it activated on the network, but since it doesn't have a manual firmware update, my options are to buy a new one. I'd like to keep this from turning into eWaste... anyone have any ideas?
Which exact model do you have? I believe the older 4G LTE Extender model (Samsung) may be in the process of being retired replaced by the newer Askey model.
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