Why won't my network extender recognize my router?
DLGuser
Newbie

Over night the WAN stopped working. Is there a reset button on the device? My router is working properly but the extender does see the line. Do you have any suggestions?

Thanks

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1 Solution
7e18n1
Specialist - Level 3

A search of the user manual does not show a reset button. Try to power cycle both the router and the network extender and if that doesn’t fix it try another Ethernet cable and LAN port on the router.

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3 Replies
7e18n1
Specialist - Level 3

A search of the user manual does not show a reset button. Try to power cycle both the router and the network extender and if that doesn’t fix it try another Ethernet cable and LAN port on the router.

DLGuser
Newbie

You were exactly right! The Ethernet cable went bad. I changed it and everything is up and running perfectly!

Thank you!

Thank you!

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7e18n1
Specialist - Level 3

You’re welcome!

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