No service in bahrain

Tayda904
Enthusiast - Level 1

This is sad that i landed in bahrain and i cant use my phone at all. No cell service nor internet. However my friends who have Tmobile service works just fine, I’m paying for an international plan that i cant use so this helps in my decision of leaving verizon and switching to T mobile when i return to the states. And before you ask, no one was able to help me from customer service, I restarted my phone with internet off, yes my bill is paid and up to date etc. I travel alot for work and verizon will no longer be my company of choice 

11 Replies
vzw_customer_support
Community Manager
Community Manager

We are aware that some customers traveling abroad may be experiencing issues making calls. Our teams are actively working with local providers to resolve the issue.

-Natasha

Fox1111
Newbie

Any update on a fix? My unlimited international plan has not been working in Bahrain for about a week. No calls or data.

0 Likes
Reply
vzw_customer_support
Community Manager
Community Manager

We're sorry to read about your experience. Let us know if you need assistance. ~Peter

0 Likes
Reply
Tayda904
Enthusiast - Level 1

Not a single update but I’m sure we’ll be charged for our international plan that we still can’t use

0 Likes
Reply
vzw_customer_support
Community Manager
Community Manager

We're sorry to read about the issue with your service while outside the country. Let us know if you still need assistance. ~Peter

0 Likes
Reply
Spoon454
Newbie

I have been to Bahrain twice since last year- still no service but have been charged for the fee. Please fix or refund!

0 Likes
Reply
vzw_customer_support
Community Manager
Community Manager

We're sorry to hear you're having these service issues. We're going to send you a Private Note to support your phones connection and review the related charges.

-James

0 Likes
Reply
JTN314
Enthusiast - Level 1

I can make calls and text but no using data i.e. no Internet so I can't use WhatsApp, Uber, Google maps etc.  Those are the things I really need.

0 Likes
Reply
vzw_customer_support
Community Manager
Community Manager

I can see how those services are really important while abroad, I would like to help you. I will be sending you a private message to gather more information and help you verify the issue. 

-Luis

0 Likes
Reply
NonTibetantraveler

Having the same problem 10/20/25. Im

being charged and getting the travel pass ‘notification/text’ but have no access to calls or messaging. It’s super inconvenient

0 Likes
Reply
vzw_customer_support
Community Manager
Community Manager

We know how important it is to stay connected while traveling, NonTibetantraveler! We'll be reaching out via Private Message to assist.

-Lauren

0 Likes
Reply