Account owner has left the country.

I realize that this might not be the correct board to post this on. I have a question about business lte internet, this is the closest I could find to that. The owner of the account for business lte internet has left the country and moved to Belize. Consequently he has also changed his phone number. I have all the account information but because Im not on the account I can't do anything. I was told he needs to call verison business customer service to add me to the account/cancel the account. Does anyone know what number that would be since he is out of the country. A Google search for international customer service comes up with +1-908-559-4899. Would he be able to call this number and make business account changes. What happens if he calls the U.S business customer service number from Belize? I would appreciate any help.

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Verizon_Support

Snail1315, we're happy to shed some light on your concerns regarding the business account. The business team can be contacted at 1.800.922.0204 when dialing from one of the business lines, when within the US. If the account owner is abroad, our International Support Team can help transfer his call to the business team. The International Support Team can be contacted at 908-559-4899. If he's currently in Belize, he won't be able to call the regular 1.800.922.0204 number as toll free numbers will not work outside of the US. Because of this, we'd recommend contacting International Support. We hope this helps.

~Izzy

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Verizon_Support

~Izzy

Snail1315

So just to be clear would he dial 908-559-4899 with or without the +1 in front of it, or doesn't it matter?

Verizon_Support

Great question. If the user is still out of the country, in order to make the outbound call they will need to dial the +1 in front of the number in order to call out.

-Andi