The Community is in Read-Only Mode as we get ready to unveil a brand-new experience. Stay tuned - something amazing is on the way!
Please post for the benefit of your consumer and business customers - and all those that support them - your plan to End Support (End of Life) for ALL Samsung LTE Network Extenders in 2025, so customers of all types can plan accordingly, in a timelier manner. Playing coy with this information (not overtly publicizing nor providing clear direction) rather than being transparent across ALL your service, support and customer communication channels, reflects poorly on the brand and puts your front-line employees in the path of customer ire unnecessarily.
Positive change begins within:-)
Solved! Go to Correct Answer
Our Device Troubleshooting Assistant is available 24/7 to help our customers answer common questions and fix many issues: https://www.verizon.com/support/devices/#mobile If you still require assistance or have any questions, please contact us for support.
-Janell
One of the forum regulars who currently has an extender and has used several over the years posted that the Samsung network extenders are already obsolete.
Our Device Troubleshooting Assistant is available 24/7 to help our customers answer common questions and fix many issues: https://www.verizon.com/support/devices/#mobile If you still require assistance or have any questions, please contact us for support.
-Janell
Start a new topic or ask questions in the open forum.
