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Delete old messages on Gizmo Watch 2

My daughter has a Gizmo Watch 2. Our neighbor's daughter has a Gizmo Watch 2. The two girls exchange text and voice messages all the time. My daughter received a messages tonight that her memory was full and she could not receive any new messages.
For the life of me I can figure out how to delete old texts and voice messages off of her watch to free up memory space, other than doing a complete factory reset on her watch.

How do I use the watch or the hub app to deleted the old messages she has received from other Gizmo watch kids in the neighborhood?

* Note- The delete all function on the Gizmo Hub app is NOT the answer. It ONLY deletes messages between the watch and the phone app.

Comments

dougd82

Anyone? Hello?

Verizon_Support

Hello, dougd82. Does her Gizmo watch have the most recent software update installed? Additionally, when was the Gizmo watch purchased?

CassieG_VZW

dougd82

As far as I know the software is up to date. The watch was purchased 1 to 2 years ago I believe? It's the #2 version.

Verizon_Support

Thanks for that information. Give it a try on the GizmoHub app. Click here for the steps: http://spr.ly/6609ynzFc

dougd82

As I've already pointed out deleting messages via the app only deletes messages between the app and the gizmo watch.

It does not deleted messages on the gizmo between it and another gizmo user.

[Deleted User]

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