We have had trouble with out Ellipsis MHS815L since we got it. It never has good service but our cell phones have always had full bars and we are in a good area for service. We've never had any problems with our previous jetpack with service. We usually get frustrated with the elipsis and just turn our phone into a hotspot. I have tried turning it off and on, resetting it, taking the sim card out and back in, and moving it all through my house. The most it will get is 2 bars if I'm lucky and then it will just say "no service available". I would like help getting this resolved because I really don't want to pay to get out of a contract but I don't want to pay for something that doesn't work either!! Please help me!!
