LTE Network Extender
Horseryder36
Enthusiast - Level 1

My iPhone 13 won’t connect to the extender.  So frustrating!  I have 4 bars and wifi works great but I keep dropping calls and they are spotty.  I’ve chatted with Verizon tech’s but nobody has been able to help me.  I have restarted the extender, airplane mode off then on, restarted my phone, etc.

Labels (1)
0 Likes
Reply
2 Replies
jav6
Champion - Level 3

@Horseryder36 wrote:

My iPhone 13 won’t connect to the extender.  So frustrating!  I have 4 bars and wifi works great but I keep dropping calls and they are spotty.  I’ve chatted with Verizon tech’s but nobody has been able to help me.  I have restarted the extender, airplane mode off then on, restarted my phone, etc.


What lights show on the extender?  Can anybody else with other make/models connect to the extender? Have you looked at other threads in this Forum relating to this issue?

...Just another VZW customer...trying to offer some assistance...
0 Likes
Reply
vzw_customer_support
Customer Service Rep

Thank you for bringing this to our attention. We'll be happy to help! When did this issue start? Is the device software up to date? ~Christian

0 Likes
Reply