Child Item

Site Totals

61518 Questions Answered 271 Categories

Network extender account management options

I ordered and received my network extender and it is set up and working. When I log into "My Verizon" I cannot find the option in the menus to manage the extender. I did find a page through the search feature.

Should this device and new menu options show up on my account or do I always have to use the search feature to find the web page to manage the access list?

Thanks,

Mark

Comments

Snn5

You could bookmark the page in your browser bar for fast access.

mciskey

Thank you, yes I could bookmark the page. My question was should the device and new menu options show on on my vzw account?

Thanks,

Mark

Snn5

Mine never showed up on My Verizon. I just had to go to the Extender page to prioritize numbers. There wasn't really much control over the extender. It kind of sat there and whoever connected to it got to use it since you can only prioritize X number lines (50 is it?) and the first 6 people connected to it get to use it since the 7th is for 911. I had people who didn't even dial the connection code fussing about it showing up on their phones. I promptly stopped using it since I had issues with the thing. My phone would fight for 4G and the extender was only 3G...so there was always conflict. But yes, the extender's page is the only place I could access anything having to do with control as there was no link or portal from My Verizon.

mciskey

Thanks. I guess I should know better than believe the user manual.

Child Item