I was told by my Verizon store, that my ellipses 10 would only use my Verizon data if I was away from home. I bought this a month ago and it has used up almost all of my 8gigs of data and it has never left the house.
It shows that wi-fi is connected, but I don’t think it is switching to it, because of all the Verizon data being used.
Any help would be appreciated, otherwise I guess I’ll have to make another trip to the store again!
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Have you checked that wi-fi is set to stay on when the tablet is 'sleeping'? Go to Settings > Wi-Fi, then tap the three dots in the upper right-hand corner. Tap Advanced and then ensure that Keep Wi-Fi On During Sleep is set to Always. I'd also suggest that you uncheck Avoid Bad Wi-Fi Connections on that same screen. If those don't help, another suggestion is to turn off the cellular data until you actually need to use it.
Have you checked that wi-fi is set to stay on when the tablet is 'sleeping'? Go to Settings > Wi-Fi, then tap the three dots in the upper right-hand corner. Tap Advanced and then ensure that Keep Wi-Fi On During Sleep is set to Always. I'd also suggest that you uncheck Avoid Bad Wi-Fi Connections on that same screen. If those don't help, another suggestion is to turn off the cellular data until you actually need to use it.
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