"Can't establish a reliable connection to the server" for Google play.
Shotgunhunter76

I got this ellipsis 8 for my son. He used it for about 2 weeks and started getting this error. I have factory reset it several times and am still getting this error. The only fixes I can find involve "rooting" the ellipsis. Is there another way?

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vzw_customer_support
Customer Service Rep

Shotgunhunter76,

It is important that your device function properly. Does this happened on WiFi and cellular data?  Are you to able use the web browser?
DerekR_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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