I am not trying to further offend you, but if you rely on phone for business I would go back to 3G. Verizon is only carrier to offer 4G where I live and as such I am holding out that they will fix the network. However there will now be a need to have internet at my house for work for another person, I have advised them to get 3G through another carrier to ensure some redundancy. Verizons 4G and the devices that go with it are purely all in Alpha stage right now....well technically that's not true as if they were in Alpha they would be working harder to fix the problem, maybe they are in Zeta meaning they have given up on fixing and now are trying to just lock in a many contracts and new regions as possible....
You're probably right but these phones are supposed to switch to 3g when 4g isn't available. The sad thing is that I got off two planes in two 4g areas. I had at least 3 bars while in the airports and could not make or receive calls or texts. That's bad. After I got out of the airport and to my house, I had 4g and 5 bars but still could not make calls or text. There is obviously a problem here and the sooner Verizon acknowledges the problem and gets it corrected the less griping there will be. And, I plan to continue to gripe. I've been with Verizon since before there was a Verizon and I'm one unhappy long-term customer at this point. Thanks for you input. I appreciate it.
DC - I agree there is a problem and I wish someone at VW would acknowledge the issue and at least assure us that it is being addressed. In the absence of that, I am left to assume it is my incompetence or the droid charge. I don't believe it is the former.
On a more positive note, I've had one whole working day when I did not lose the ability to receive or make calls. Of course, I happen to be in Lincoln, NE today and all they have is 3G, according to my phone. But, at least it worked all day, so far.
I have the Droid Charge as well and I travel through out the west coast. I havent experiened the issues you have but one little tip I wanted to mention is that if traveling in and out of 4g areas seems to be your issue you can go to settings > mobile networks > system selection > and set the phone to cdma (3g) mode as oppose to LTE (4g) mode. I also do this to save battery life and just toggle back and fourth based on what I need my device to do.
Thanks, Iknowsomething. When I have experienced the inability to make or receive calls, I have tried the tip you mentioned with no change in behavior.
I have now had no issues for several days while in Nebraska and now in Alabama. A test will be when I land in Michigan again tonight. Will I be able to make and receive calls when I walk off the plane in Detroit? We'll see.
The most likely issue!? The "people" are adding network capacity and it's only a temporary thing. You were caught in a bad time when VZW and their contractors are installing/tuning LTE.
That sounds like a reasonable possibility. But, why would Verizon not just acknowledge the issue and be done with it. Anyway, I hope the problem goes away.
Frankly by this point I think the whole company just needs to go away. I am so sick of fighting with this stuff...
I have spoken to someone pretty high up in the food chain at VZW. The "handoff" between 3G and 4G, and 4G to 3G is a known issue. In fact, it is that very issue that delayed the rollout of 4G LTE by several weeks. The issue has been partially fixed, but there are still some quirky issues. Some of those issues are unique to a certain local. The techies are out roving every single day trying to find the quirky conundrum areas. So, what does that mean? My contact basically told me that 85% of their 4G LTE market is problem free, but the other 15% is going to take some time to identify the anomaly and then figure out how to fix it.
Another consideration is how long it takes to roll out 4G LTE to the rest of the US. I am in lower Alabama and there is 4G LTE 45 miles from me in almost every direction. Major airports may get 4G LTE before the cities around the airport. So, until 4G LTE is nationwide, expect glitches as you move from 3G to 4G and 4G to 3G. The really cool thing is that when they are done, VZW’s 4G coverage is supposed to be available to over 98% of the US population. This is something that I look forward to having since there are some places that I travel to frequently that have zero coverage from any carrier.
I have read some articles that talk about how much faster the Internet is using 4G LTE. Faster than basic cable Internet with plans to reach GB speeds. It is rumored that it is so fast that VZW will offer wireless TV service that will rival cable and satellite TV.
Have you attempted a battery pull, and left the phone without the battery for a few minutes? Sometimes that is enough to force the phone to switch modes - which as you have noticed - is not always seamless. With as much travelling as you are doing, it may be easier on your internal stress-o-meter to add a basic phone line for $9.99 to your plan and keep that phone in your carry-on luggage. With tax, that should be less than $14 per month – just a bit higher than month’s supply of Xanax.
By the way, amen on the "just connect" at the end of your last response. Sheesh, imagine that... a phone that actually makes phone calls.
You are 100% correct. I am sick of Verizon over hyping their network when all it does is fail. They rake hundreds of millions of dollars out of this country for an unreliable and unsecure network. As far as i am concerned they are crooks. 4Glte is a joke. Not worth the investment in any product they offer it with. Michigan.
rdoine wrote:Again tonight after getting off a plane in my home town, I have been unable to make calls our send texts for close to two hours. I am ready to throw the samsung charge and vw lte in lake michigan. I never know when I get off a plane if I'm going to be able to conduct business or sit on my butt for an hour or more until the phone and system decide to work again. I cannot be the only user with this problem. I never had a problem on the 3g system with my droid.
I couldn't agree with you more. I am a pre-Verizon customer. They used to be a solid company but the are crumbling more and more each day. It is a pity that they are so far behind the rest of the world. 4G was nothing more than a gimmick. It barely works and the phones are garbage. If your reading this DO NOT UPGRADE to 4G. Waste of time and money.
rdoine wrote: You're probably right but these phones are supposed to switch to 3g when 4g isn't available. The sad thing is that I got off two planes in two 4g areas. I had at least 3 bars while in the airports and could not make or receive calls or texts. That's bad. After I got out of the airport and to my house, I had 4g and 5 bars but still could not make calls or text. There is obviously a problem here and the sooner Verizon acknowledges the problem and gets it corrected the less griping there will be. And, I plan to continue to gripe. I've been with Verizon since before there was a Verizon and I'm one unhappy long-term customer at this point. Thanks for you input. I appreciate it.
There is going to be that time where a new technology launches and it has a couple of qwerks. Did anybody do anything to troubleshoot their own issues yet?
On my thunderbolt, I toggle airplane mode or go to settings > wireless and network > mobile networks > network mode > and then switch to cdma, then back to LTE/CDMA.
It might be worth giving a shot, as it may help resolve some of the conflicts you are having.
Just trying to be helpful, and with all things new and fancy, eventually they get better.
I'm sure as other carriers launch their networks, they will run into similar issues as well. Can you blame big red for biting the bullet for the entire industry right now? (rhetorical, I'm sure the reponse is "yes.")
Just my 2 cents