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Awful Reception in Lakewood Colorado

NORSEFORCE
Newbie
‎07-28-2022 05:44 AM

I live in Lakewood Colorado and my neighborhood has all around terrible cellphone reception.  The only way to make calls in the area is to be connected via Wi-Fi . I have been told that competitor services will give you a signal booster free of charge because of this issue.  Is there anyway Verizon will provide me with a signal booster or should I switch services?

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vzw_customer_support
Customer Service Rep
‎07-30-2022 05:51 AM

It sounds like your current neighborhood is very similar to my old one. I understand your concern and need for reliable service. We do offer options to improve your signal. Have we started troubleshooting yet?

-Carter

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NORSEFORCE
Newbie
In response to vzw_customer_support
‎07-30-2022 07:46 AM

Let's troubleshoot 

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vzw_customer_support
Customer Service Rep
In response to NORSEFORCE
‎08-01-2022 07:53 AM

Good morning, NORSEFORCE. Let's troubleshoot.

 

What is your phone model?

 

What is the ZIP code, and nearest street intersection to the trouble location? We'll check for any potential network issues.

 

 

-Antonio

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NORSEFORCE
Newbie
In response to vzw_customer_support
‎08-01-2022 08:30 AM

I have a galaxy s20 ue I think is the submodel. My zip code is 80226.

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vzw_customer_support
Customer Service Rep
In response to NORSEFORCE
‎08-03-2022 08:41 AM

Thanks for those details, NORSEFORCE. We need some more specific information, and we sent a private message to you to assist you further. Please reply to that message at your convenience.

-Antonio

 

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milef
Newbie
In response to vzw_customer_support
‎05-16-2024 04:01 PM

I’ve been trying to get the service in lakewood, Co improved/fixed for 2years. So far very little trouble shooting has been accomplished. No progress yet. 

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vzw_customer_support
Customer Service Rep
In response to milef
‎05-18-2024 04:06 PM

Thank you for reaching out, we understand how important it is to have coverage where you need it most. Can you tell more about what steps have been taken?

-Melissa

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milef
Newbie
‎05-16-2024 03:57 PM

They gave me one. It didnt really help

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SynthpopAddict
Champion - Level 2
‎05-19-2024 11:17 AM

Don't know about a few years ago, but signal boosters can't be had for free at any carrier now.

Accessed May 19, 2024:

Accessed May 19, 2024Accessed May 19, 2024

And you have to wonder just how well Blue Logo Place's boosters work, since they also have this elsewhere on their website.

Accessed May 19, 2024:

does att booster work.png

And the 3rd guy?  "Your service is terrible?  Well, it's terrible to be you!"

Accessed May 19, 2024:

no tmo boosters.png

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I'm not a Verizon employee, just another customer trying to help.
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