Backup Assistant

[dmcquickly]

I have my new phone, yay, and I'm trying to use the Backup Assistant to transfer my contacts list, but as of right now (2:53 p.m. EDT) it looks like it's not working online?  Is this true?  Or am I doing something wrong (the message on the site here is that it's not available at this time.)

[Brothergrim]

What is the new phone? And you dont have data blocked do you?

[dmcquickly]

I haven't tried to load anything on my new phone--it's still charging and I'll activate it after I'm sure the contact list stored here online is correct (I just put it up today, so that may have something to do with it being unavailable?).

Data is not blocked--I just want to get online here and check my contact list to make sure it's properly stored.  I'm not trying to access it from either my old (currently working) phone or my new (currently just charging, not activated yet) phone.

[dmcquickly]

But the problem is that only 5 of my 30 or so contacts got uploaded.  Now I can see them online and as I thought, only 5 of them got uploaded.  Okay, now what?

[Brothergrim]

If your old phone still works would rerun backup asstiance. If not I am sorry you may need to manual enter some numbers.

[dmcquickly]

Erased it, reloaded it, didn't help (I've been getting a message when I run it that "an important update is available" for backup assistant in the mobile shop...but I can't find any updates, and when I do a "check for updates" from the app, no update is available.  So from my pov, Backup Assistant isn't working all that well.  Only uploaded 5 contacts (3 of the default Verizon numbers and two of my own contacts).  Can't find an update. 

Thanks for your help anyway.  Hope this gets fixed (or works on my new phone).