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Call dropping and caller can't hear me

I have a Samsung S23 Ultra. I have been experiencing issues with calls for a week and half now. I have done network reset, changed SIM, WiFi calling, Safe mode and nothing has worked. I was told that Verizon was updating their towers and some SIM where having issues that why the changed my SIMs and still having the same issue. Has anyone gotten this issue fixed if so how?

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Verizon_Support

Hello manny_puche, we're sorry for the issues you've been experiencing with your service. We would love to check this further for you. Where are you currently located? What's going on with your calls?

~Ivone

manny_puche

I am located in Irving, TX. The calls will not connect, the callers can not hear me if they connect. Sometimes if the calls connects and the callers hears me after a few seconds the caller is not able to hear me anymore.

Verizon_Support

We're sorry to read that you are having issues with your calls. When did this issue begin? Were there any changes to your device before this issue started? ~Peter

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