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Can't call 800 numbers or the customer care number 611

Caloy
Newbie
‎09-02-2023 09:05 AM

I am not able to call 800 numbers or the costumer care number 611

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vzw_customer_support
Community Manager
Community Manager
‎09-05-2023 05:20 AM

Being able to reach support when it's needed is important, and we want to make sure you can reach us, Caloy. What happens when you try to dial an 800#? What happens when you try to dial *611 from your Verizon device? When did this first start happening?

-Joseph

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