Changing areas
cincybengal72
Newbie
I need to change my phone number from a 513 area code to a 502 area code.
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nmchileman
Master - Level 3

Then you need to call customer service or go in to a store to do that change. If it's the primary # in your family share plan I would suggest waiting until the start of your billing cycle if you can. Any change done to that primary # will impact your allowed minutes for the month.

 

If you call in to CS then make sure you're calling from a separate line so they can help you reprogram the phone. And you may want to back up or forward any voicemails you need because changing a number deletes your voicemail box altogether.

 

 

Also, I would highly suggest removing your phone number from your profile information. There may be people on here with nefarious intentions.

Message Edited by nmchileman on 07-07-2009 01:41 PM
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risu
Contributor - Level 3

Probably why he needs a phone number change in the first place! :smileyvery-happy:

 

But yes, call Customer Service.  As long as there is a number available in that area code, they should beable to help you.  Although, the last 4 will be random and they can't do much about that.

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