I keep getting charged for MB's used on my account and I have all applications blocked. I have no idea why this is happening. I only use text/pic messaging which I have unlimited usage.
Verizon cant seem to fiqure out why I have data usage either, its really becoming annoying. I've spend alot of time in the store and on the phone with them. I'm starting to regret leaving T-Mobile. I'm on my 3rd phone with them since November, I just wish they would let me get the Env2 and I would pay the new contract price,but they refuse.
Unreal . . . this is starting to get off the radar screen silly. I'm with you . . . how can Verizon charge you for using something and THEY can't tell you what you used to incur those extra charges!
I don't know what else to say other than if they can't/won't tell you then I couldn't/wouldn't continue to pay them either!
NATIONWIDE SELECT FAMILY SHARE PRIMARY 700 $90 S4974 1107 Change Plan
i saw this with selecting your phone and plan, but i dont know if it would apply to you or not
Without the V CAST VPak or Mobile Web feature, you will still be able to access features such as Get It Now®, TXT Messaging, Picture & Video Messaging, and V CAST Music. You will, however, incur megabyte usage charges while using these services. You will not be able to access V CAST Video without the V CAST VPak.
Billing for Data Sent or Received. Data sent or received using Mobile Web (including advertising), Get It Now®, and other data applications will be aggregated at the end of each month, rounded up to the nearest whole megabyte, and billed at $1.99 per megabyte.
Rates are rounded to the nearest whole megabyte. One megabyte is equal to 1024 kilobytes. Application charges apply in addition to charges for data sent/received.
He's on a Nationwide Select Family Share plan which does include Unlimited Text, Picture, Video & Instant Messaging.
The data usage is likely due to Mobile Web usage. Access to Mobile Web, the feature itself, is included in his plan. However, data usage is separately billed.
http://www.verizonwireless.com/b2c/store/controller?item=familyShare&action=viewFSPlanList&typeId=2&subTypeId=2&catId=808&lid=Shop+Now+Select
From the T & C:
Mobile WebBilling for Data Sent or Received. Mobile Web is included in all Nationwide Calling Plans. Megabyte charges apply to Basic and Select Plans. Unless you subscribe to the V Cast VPak, V CAST Mobile TV Select or Premium Calling Plans, megabytes sent or received using Mobile Web (including advertising) will be aggregated each month, rounded up to the next megabyte, and billed at $1.99/MB.
Important: On select smartphone devices, if you do not subscribe to a Data Plan or Data Feature, data usage will be billed at 1.5¢ per KB ($15.36 per MB), unless you add a data block or subscribe to a Wireless Email Feature. Other smartphone devices and all BlackBerry® devices require a Data Plan or a Data Feature.