Why has VERIZON not made an announcement or sent an email to people so we know its not our phones and its the network? This would save them alot of problems and phone calls complaining about their phones not working.
HEY VERIZON are you listening?
They only listen when you are in person or giving them money. I wonder what they would do if we all had a PAYMENT OUTAGE for a month?
They should give us all a break on our bill!! It has been weeks with hit or miss 3G or 4G services! Yet, we still don't have an answer! I'm sick of paying for a service that doesn't work!
Does anyone from Verizon even attempt to read these discussions and try to answer our questions and concerns? Are they denying that the problem even exists? I'm about to start emailing media outlets if I something isn't done quickly. I've been without reliable data for 3 days with intermittant 3G data in a 4G area. No communication on the matter is making me upset.
I am for the past 3 days been out of data usage period as well. Honestly.. this is truly making verizon wireless look very bad on their end. I only yahoo catched on to this issue then other providers would havea better advantage over verizone wireless. But ya...i want to know when this crap is going to be fixed!
They have put out a very bad phone along with Motorola and the network was not ready to handle the increased load. There needed to be back up or reserve systems. Just goes to show how quickly you can disable a network.
The bionic is a flop despite it being high end. The rest of the market ran it over like a freight train within a week or so.
Verizon what is going on? Your maps show 4g where there isn't any. Your CSR's tell people it will be there soon and its an approximation. Well 1 mile is approximate, 10 miles and different cities is blatant misleading marketing.
Not a happy camper not even to be able to get 3g half the time.
Hello and thank you for posting to the forums.
I understand your discontent with the service and we are here to help resolve this. Are you still experiencing issues with the 3G service? Does this only incur indoors? What is your zip code? What kind of phone do you have? Is this issue intermittently. We need this information to further troubleshoot.
Thank you,
The 3G and 4G network have been intermittent for days in the Fort Wayne, Indiana (46808) area on the Samsung Charge and the HTC Thunderbolt. The problem exists indoors and outdoors.
My thunderbolt will not stay connected in Denver Colorado, 80249, dont matter what G it is, I hate my thunderbolt and dislike Verizon as well, but dont have much choice here.
Just wondered how this is going.
(came here looking for cell outtage information. Looks like that has been requested. Would be good to know (a) that VZW knows that our local cells are out and (b) if they have an estimate of when they'll be back online.)
XXP wrote:Just wondered how this is going.
(came here looking for cell outtage information. Looks like that has been requested. Would be good to know (a) that VZW knows that our local cells are out and (b) if they have an estimate of when they'll be back online.)
Hi XXP,
I understand your concerns (and all the forum community) regarding network outages. Please keep in mind that this is a peer to peer forum and while our Social Media Team monitors the activity on these forums, we offer more efficient ways to get troubleshooting assistance for critical issues such as network outages.
If you suspect a network outage in your area please contact us on Twitter @VZWSupport Monday to Friday 7am - 10pm CST and Saturday 7am - 4pm CST. Or call us at 1-800-922-0204 for immediate assistance from 6am to 11pm CST any day of the week including Sunday.
If you contact us via Tweeter or phone we'll be able to check our system for network issues in your area and you will be able to get an immediate response and troubleshooting steps to resolve the issue if applicable.
I've had continuous issues with 4G LTE in Dallas, TX all weekend long...my Bionic will show it's connected to it but can't surf, not getting emails, Google Voice connection problems...as soon as I go in to Wireless Settings and switch to CDMA my data is good and connection is fine. What's up VZW???
interesting issue I was not aware of until a friend called last nite. The Samsung Charge is also having this problem as are the newer 4g phones. So its an intermittent problem that is across the manufacturers lines. HTC has the least problems. I am just wondering why more of those owners do not post.
I have no 3G service on my Motorola Droid for the past day. Area code is 99206. It doesn't work indoors or outside.
Pull the battery re-install and power up device
Lena,
Have not been able to access the 3G network on my iPhone for over 24 hours. Indoors and outdoors. No internet or e-mail. Area code 01754. This is not an intermittent problem.
Wow another outage? In Ohio there are no reported problems, however, every time they expand the system it seems its down for awhile. VZW CS can tell you if there are trouble reports. Use the #800 if cell is not working.
Crazy. Feels like the world left without you when the cell doesn't function.
HTC Thunderbolt, Colorado Springs, CO.
After updating software to GB 2.3.4 I have been seeing less data drops, but it is still happening. It happens inside, outside, in a vehicle, while stationary or in motion, at all times of the day. I have been talking with cust. support for about 6 week now, and all they can give me are "work arounds" as "solutions". This is ridiculous. I am ready for a new device and/or service. What are you going to do about this Verizon?
And now, with GB update system settings are randomly changing: Screen blackout resets to never, audio changes back to default settings, apps are resetting to auto update (only the bloat ones, Verizon provided ones).
I lost 4G sunday night, and data was in and out until tuesday/wednesday. I'm in fort myers, FL which officially launched 4G last week. the airport has had 4G since december, and it doesn't work there either. was VZW's launch just a test? and they are still advertising it, yet it's non-existant.
>>Follow us at www.twitter.com/vzwsupport
10-25-2011 08:49 PM
Hello and thank you for posting to the forums.
I understand your discontent with the service and we are here to help resolve this. Are you still experiencing issues with the 3G service? Does this only incur indoors? What is your zip code? What kind of phone do you have? Is this issue intermittently. We need this information to further troubleshoot.
Thank you,
Start a new topic or ask questions in the open forum.
