I work in an area that has horrible signal, It's a large area near a major highway in a large city. My phone shows 2 bars of 5G, but it is nearly impossible to do anything other than make phone calls. Texts are delayed, looking things up or using an app is pointless. It has been this way since I started working here in 2008. It is not my phone, I have had several and they all do the same and everyone in my office that uses Verizon has the same issue. We only work here a few days a month, all the people that work here all week just don't use Verizon because of this. I have reported this many times over the years to Verizon and they tell me everything is fine, but it isn't. What is my next step? Why doesn't verizon care? And why does my phone say I have signal when I don't? I am about at the end of my rope with this and starting to think I just need a new phone carrier, I have been with Verizon since 98, use to work for them and install these systems.