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Extremely slow access with Cisco IPSec VPN client - 4510L 4G Mifi

I have a user that has the 4510L device.

First I had to back the mifi device down to G for wifi in order for his business laptop to connect at a decent speed. His personal laptop would get great speed already. He now gets fast speeds on his business laptop anywhere from 4Mbps to 10Mbps using speedtest.net.

Now for my issue we use Cisco's VPN Client (5.0.07.0290). When he connects to our VPN network his speed drops in a major way and did not do this when he was using his 3G mifi. Speeds are under 1Mbps and very very very slow and very hard for him to get any work done.

Does anyone have any suggestions to get this working better for him.

Comments

GT_Jacket

Same issue here with Cisco AnyConnect.

Download speeds remain about the same but upload speeds go from 12Mbps to < 1Mbps when connected over VPN.

GT_Jacket

Same issue here with Cisco AnyConnect.

Download speeds remain about the same but upload speeds go from 12Mbps to < 1Mbps when connected over VPN.

GT_Jacket

Additional info -

This appears to be a Windows 7 issue only (32bit and 64bit). The upload speed does not tank on XP.

GT_Jacket

More info - I went to the Verizon store w/ my Win7 laptop and tried the Samsug hotspot device...

Same results - upload speeds dropped 90% over VPN.

I can't beleive more are not seeing this with Win7 and Cisco VPN.

lawson23

We have Windows XP installed on his box so for us it is not a Windows 7 issue.

Will say the user used to have a 3G mifi and when he was using this device he got decent VPN speeds.

Verizon has all but told me to take a hike. They said well if you can get an internet connection that is where we stop.

I already stopped every service on his pc to see if it was software related with no improved speeds. So now we rebuilt a Windows xp only box with only the cisco client on it and shipped it out for testing. He does not get back in town till next week to test this though. I suspect the same failure rates.

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