Full signal with barely any service

Scooby0518
Newbie

I’ve had Verizon for years, and over the past few years the service has gotten worse and worse..   I travel all over the country and have 3 devices.  iPhone 13 pro max, IPad 11pro and a Samsung galaxy.  All new with plenty of storage and I always close out all apps….  But no matter where I go, the service is always slow and i drop calls at least 3-6 times a day..  only time my devices work properly, is when I’m connected to Wi-Fi.   So tired of paying for premium service and getting shafted..  

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vzw_customer_support
Customer Service Rep

Hello! Thanks for contacting the Verizon's Social Media Team. This is definitely not the experience that we want for our customers, please allow us to take a look on your account to check more in depth this situation with your service, so we can be able to solve this for you. Verizon it's always here to help! 

 

>Jean

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