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Funny Wording - Marketing Suggestion

On this page, your choice of language is confusing and could be improved.

My first instinct was to panic when I read "Surprise overages are over." For me, the immediate association is: "I've gone over my data? Oh no!" Perhaps a better phrase would be "No worries, no more surprise data overages." This could help keep customers happy while they're making changes in their account. Hope this helps

surprise overages bad wording.png

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Doggo

Verizon is trying to improve their image right now..they should let their marketing team go if they are serious.

boringusername

@sqsinger
wrote:
On this page, your choice of language is confusing and could be improved.
My first instinct was to panic when I read "Surprise overages are over." For me, the immediate association is: "I've gone over my data? Oh no!" Perhaps a better phrase would be "No worries, no more surprise data overages." This could help keep customers happy while they're making changes in their account. Hope this helps

I mean that ther are no more overage fees. I ubderstood that on the first read. espeically if you continue reading

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