My bill was due on the 26 of November, but I do not have the money to pay it right now. So I need to cancel my service because I can not afford it
You will have to call Customer Care at 611 on your Verizon phone or at 800-922-0204 on any phone. If you sign in to your My Verizon account on a computer, you can make payment arrangements there!
Call the Financial Services department at 866.266.1445 first thing in the morning to go over your options.
We don't want to see you go, Denhani.Loves.Dogs. I want to ensure we find a viable solution so you can stay with the Verizon family. I just sent you a private message. I look forward to your response.
AnthonyC_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
I don't plan on leaving! I was responding to another customer's question!
You need to check with the customer above me on that thread!
On Tuesday, November 29, 2016, vzw_customer_support <
I called customer service and hopefully he closed the account - he said he would. He also told me to remove my credit card from the auto bill pay..... which.... the card expired in 2014 and they were still charging it.
