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I am getting fed up with Verzion

Verizon Service has gone downhill. I am running into areas where I go no Internet even though it says I am in a 5G spot. To now I can't even send a picture message when it says I am in a 5G spot. The service has gone downhill for the price we pay it should get better.

Comments

Verizon_Support

Thanks for reaching out. A reliable service is a must, and we are here to help. I rely on my device for almost everything and I would be lost without it. What is your ZIP Code? Do you know if other users in the area have the same trouble? ~Roger

Ericuse165

Zip 32751

My family members that don't have 5G have no issue. They get Internet can send pictures etc

Verizon_Support

Vaio165, we are not showing any known or reported issues there currently. How long have you been seeing problems in that zip code? Does it occur at a specific location (ex: home, work, school, etc)? Is it happening indoors and/or outdoors?

-Christine

Ericuse165

It's been happening a long time the coverage maps show I am in 4G but I only get two bars of 5G. So I don't know how that happeneds. I mean I should be able to send a MMS with no problems. I think you bind your 4G with your 5G to think people you have lots of 5G but then you get no service.

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