Community Home
Discussions
Mobile
5G / LTE Home Internet
Fios
Military
Accessories
Entertainment
Announcements
Off-Topic Lounge
Community Feedback
LevelUp
Activities
Leaderboard
Fun Zone
Groups
KB
Help
Knowledge Hub Popular Articles
Tutorials
Verizon Community Blog
Ask the Expert
Archives
Community FAQs
Ask Verizon
Troubleshooting
Roundtable
Community Leaders Feedback
Community Leaders Lounge
Community Leaders Knowledge Base
Home
Help
Archives
Mobile Archives
Mobile Network (Archive)
I just recieved my 4g lte jetpack it is telling me all my data is used
AliciaMarie
I just received my jetpack and it is telling me im out of data is this possible?
Accepted answers
Verizon_Support
AliciaMarie,
I know that would concern me just the same and we're happy to help. To be sure of your usage you can always log into your My Verizon account online to check. As well, if you are on a share plan with other devices you can dial #DATA to determine your current balance. If you just receive the device and activated service, the data allowance may be prorated for a short time depending on your bill cycle date. Are you aware of your current bill cycle date and what date the device was activated?
http://vz.to/1zCt292
AdamG_VZW
Follow us on Twitter
@VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
All comments
Verizon_Support
AliciaMarie,
I know that would concern me just the same and we're happy to help. To be sure of your usage you can always log into your My Verizon account online to check. As well, if you are on a share plan with other devices you can dial #DATA to determine your current balance. If you just receive the device and activated service, the data allowance may be prorated for a short time depending on your bill cycle date. Are you aware of your current bill cycle date and what date the device was activated?
http://vz.to/1zCt292
AdamG_VZW
Follow us on Twitter
@VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Quick Links
All Categories
Recent Posts
Activity
Unanswered
Help
Best Of
