Is Canada Charged? When I use my Verizon Plan to Call Them?

Question

Let's say I live in the U.S. and have the Verizon plan that allows me to call Canada (free/unlimited).

My question is, if I call my family in Canada using my unlimited/free plan, are THEY charged a long-distance fee?  I know it is free for me to call them. And since I am the one calling them, wouldn't it be free for them?

I would imagine if "they" called me, then perhaps they'll be charged long-distance (if they don't an international U.S. plan), but if I'm the one calling, shouldn't it be no charge for them?

Thank you for any feedback.

vzw_customer_support · Accepted Answer

Hey UsaTommy, I know if I had family abroad I would want to know if they would be charged during a phone call. In my experience it is the person who initiates the call that would be responsible for the charges. If they called you from their provider, we wouldn't charge you for accepting that call while in the U.S., but they would have long distance charges billed with their carriers' agreement. Does that help answer your question?

-Joseph