Does anyone know how to/whom to escalate an issue which is not resolved by the customer service from past 6 months? The store where I bought the phone created this issue and no one is able to resolve and I am paying extra every month.
Thanks
We should have gotten things right from the beginning! I am sorry you have been dealing with a concern for this long! Please tell me more about what has happened and I can help here. -Yale
If you get your issue escalated, please let me who and how. I've been having issues with a trade in device promotion since I signed up with Verizon online.
Hello, sunsh. We would be happy to you resolve the Trade In promotion you are having. We are going to send you a Private to assist you further. *Cassie
Start a new topic or ask questions in the open forum.
