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My service is getting worse

I live within sight of a tower and used to get at least 4 bars with lightning speed. Now I routinely get one bar and can't connect. Something is changing. I have been a Verizon customer over 20 years but they are about to lose my 4 lines. Service is terrible.

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Verizon_Support

Hello, 60meg, thanks for reaching out regarding your service. I'm sorry to hear you've noticed a change and that you're running into trouble with your connection. Can you please verify your zip code so we can take a closer look? So we can get a better idea of what's going on, can you pelase tell us more about the issue with being unable to connect?

-Lauren

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