Child Item

Site Totals

61368 Questions Answered 267 Categories

No cellular service in Plymouth, WI. 53073

There is limited to no cellular service in Plymouth, WI (53073). Especially near highway 57 and near a lot of commercial businesses. Maps don’t work, text messaging doesn’t work, etc…. We use MFA for work and we can’t use our phone unless we’re on Wi-Fi because cellular doesn’t work. I live and work in Plymouth and everyone with Verizon suffers from this outage. Most people advise going with another cellular provided because Verizon’s service is so terrible.

I truly hope Verizon will look into and fix this issue.

Comments

Verizon_Support

BRILEH82 Thank you for providing us with this information. When did this issue begin? How far from that area do you have to travel before service improves? ~Peter

BRILEH82

It’s been this way ever since I moved here in 2016. If you use Eastern Avenue and Hwy 57 as a starting point, half a mile to the west is dead 10 miles to the north 10 miles to the south, and roughly 10 miles to the east are all dead zones. No cellular service. I reported this back in 2017, but nothing has been done to fix the issue.

Verizon_Support

We're sorry for the issues you're encountering. Have we tried to troubleshoot your situation in the past?

~Ivone

crabe

Yes, this needs to be addressed. There are no issues with the phone or troubleshooting anything. There is truly no service, and I also cannot get MFA texts or even the text from Verizon to login (kind of ironic) because my phone sits on SOS. Somehow coverage needs to be extended in Plymouth WI, 53073.

Verizon_Support

crabe, we understand the need for reliable service, and are sorry to hear about the service issues you've been experiencing. Please tell us, does this happen indoors and outdoors? How far do you have to travel before you notice an improvement in service?

~Izzy

Abbyowner

I also have no service in the Plymouth area. Indoors, outdoors- doesn’t matter. I turn off 67 onto Hwy J and lose service just down the road all the way to Plymouth and in entire town

Verizon_Support

Hello. We are here to help with your service. To better assist, please tell us a little more. What model is your device and is the software up to date? Do you have problems with calls, text or access to Internet?

~Maria

douger68

I am having the exact same issue and have had it since I moved here in 2016. I have a iPhone 14 with everything up to date and I get limited coverage or no coverage almost everywhere in the Plymouth WI area. This happens both outside and inside places. Is there any plans to eventually get 5G in Plymouth WI or get a new cell tower so coverage doesn't drop? The coverage map shows there is coverage but there definitely is not coverage in the area. Everything BRILEH82 said is true with no services working and I really wish there was some plan to fix this issue.

Verizon_Support

One of our main goals is to provide reliable service, and we are concerned to learn you are experiencing issues indoors and outdoors. To better assist, tell us a little more. Have you been able to troubleshoot your device while at home? Do you have Home Internet service?

~Maria

crabe

Did Verizon add a tower? For the first time, I started to have good service in Plymouth WI. This started about 3 days ago.

crabe

That was shorted lived, it is back to no service. Can someone explain how we had full 5g service for 2 days and then it reverted back to no service?

douger68

I am able to use my WiFi at home but I live outside of Plymouth but I am in Plymouth almost everyday. This happens as soon as you get off the highway going into town and is still a on going issue. Is there any plans to add a tower in the area or maybe get 5G in Plymouth?

Verizon_Support

We are here to help crabe. When did this issue start? How fa do you have to travel before service improves? -Joe

Child Item