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Our service upgraded to 4g but now my Mac computer will not join the network, It sees the network but will not join

Hojo38
Newbie
‎07-08-2014 10:48 AM

Our service just upgraded to 4g. Now my Mac computer will not join the network. It "sees" the network but will not "join"

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vzw_customer_support
Customer Service Rep
‎07-10-2014 10:53 AM

Hi Hojo38,

That's not good! What happens when you attempt to make the connection? Do you receive an error message? What device is the computer making a connection to? Send details please.

Thanks,
PamelaF_VZW
Tweet us @vzwsupport

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