My husband and I have been frustrated for a long time with the Verizon cell service coverage we receive in our Felton, PA home. We purchased a signal booster a year or so ago, but have had minimal improvement as a result. We can only make phone calls from specific spots in our house, otherwise calls break up frequently and you can't hear, or they get dropped all together. I know other people in our neighborhood have the same issues as we do, and are just as frustrated. We both have less than one year old smartphones, so it's not an outdated phone issue. I haven't found a good way to report this issue, and haven't seen improvement, and it is really difficult to deal with, especially given our new work from home situation. We don't want to add a landline because without FiOS (which isn't available where we live) they are way too expensive. Trying to report poor coverage via Verizon Customer Service line is impossible, because you can't talk to a real person, and it assumes there is something wrong with our devices, which there isn't. Verizon simply has a lack of coverage in our area, and it really needs to be improved.
