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Porting Issues NG

The original thread (see on the bottom) was closed, as old, but issue remains the same: not possible to see a generated Number Transfer PIN.

I used two methods: "my profile" and "port". In the first case I got a message that PIN was generated, but there was no any instructions about how to see it.

I cancelled the number online and tried #port from my mobile device. This method suggested to visit a URL. When I clicked on that URL I got a "504 Gateway Error"

Tried to get a representative through #port, but an automated system told me to call during the business hours without providing details about what they are.

Just like other people in the "old" thread mentioned: never again Verizon. I'm sick of your tricks.

Please share your ideas about how that can be completed, preferably without talking to their support.

https://community.verizon.com/t5/Other-Network-Discussions/Porting-issues/td-p/1168054

Comments

Verizon_Support

We want to make sure you get the help you need with your Transfer PIN. We're sorry to see you go, but we don't want you to struggle when managing your account. I'll send you a Private Note so we can help.

~Jesse

Verizon_Support

Good afternoon! Just as a friendly reminder, we are here to help. If you still need assistance, send us a message, so we can get started. You can also contact us on our different support platforms. https://www.verizon.com/support/contact-us/

~Maria

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