I found a 4G LTE dead zone in Verizon Wireless' network in West Fargo, ND.
When trying to use the 4G LTE service near Costco in West Fargo the service doesn't respond, even with full signal. I was forced to switch to 3G in order to get any data service. Voice service seems unaffected. The address of the location is (removed) West Fargo, ND 58078. It seems to happen across the street at Taco Bell as well, I don't know if there is just a problem with the tower in that area or what, but my problem occurs only in that spot, and happens with my friends phones as well. Please send this on to the network engineers to get this looked at. Thanks!
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CaseyND good morning,
Thank you for reaching out to us today. Also, thank you for providing me with the information that is having some issues. Has service worked in this area before? If so, how long has it been an issue? As I review the map it looks like there should be stellar 4G service in that area. Please keep me posted.
KevinR_VZW
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Funny that I searched 'Verizon Wireless Deadzone Reporting' and found this post. I work in this area of West Fargo, ND and have the same issue. Strong 4G coverage across the city, but have dropped calls like crazy in this area. We have been in our office for 2 years and have never had the coverage consistent with other areas of town.
This is the fastest growing area in the state, so some attention would be appreciated.
In beaverton Oregon between Walker road and 158th to Schendel Ave on 158th there is not 4GLTE and calls continually drop. How do I report this to verizon?
mussmuss We appreciate you bringing the service concern to our attention. When did the calls begin to drop in this location? Is this an indoor or outdoor location where this is happeing?
SheritaH_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Calls and 4lte for years now. The specific areas include the walker road
fred meyer and hunter's run apartments adjacent to the stores. Calls will
last 30 seconds or so then drop. I have galaxy note 4 but was happening
before with my galaxy s3.
Is there anyway to a dress it? Anything we can do on our end?
Russell
Russell
On Sep 12, 2015 2:54 PM, "Verizon Wireless Customer Support" <
mussmuss Your years of loyalty are appreicated and we want you to experience stellar service. Within the years that you've experienced the problem, have you ever spoken with technical support and had a ticket filed? If so, what were the results? If a ticket has not yet been completed. We'll be glad to get one started for you.
SheritaH_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Kirstin Battershell 2 minutes ago
I am having an issue as well, for the past 48 hours. I am able to receive text message from some iPhone users, and none from non-iPhone users. I have reset my network and phone. Please advise. My husband and daughter's phones are working just fine. We all have an iPhone 6.
Kkmm72
That is definitely a long time with messaging issues. Let's get this resolved right away. Thanks for proactively troubleshooting your own phone. Are you have any issues sending out messages to non-iPhone users? What zip code are you located in?
Here to help.
YareliM_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I don't have a ticket open but if you could help me start one that would be
great.
Thank you,
Russell
On Sep 13, 2015 10:17 AM, "Verizon Wireless Customer Support" <
mussmuss
I can certainly help with opening a ticket. I want to ensure we do everthing we can to get this resolved. I will send you a direct message. Please reply accordingly so I may further assist. Thank you.
TominqueBo_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
No, the service has always been spotty in that area. I'm not sure what the problem is, but even 3G seems to be terrible in that area. If you could open a ticket for it, that would be great. Thanks!
Hello CaseyND,
This is never the experience we want for you to have with your wireless service. Making sure you have the coverage you should be having is important & that's our number one goal. I have sent you a Private Message in regards to this. Please respond to me in the Private Message for further assistance.
AliciaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I have few dead zones to report in Tacoma, WA. We switched to Verizon from AT&T for the purported strength of the network, and it has indeed been much better at our house, but these nearby populated areas we frequent have been very disappointing.
Meeker Middle School: 4402 Nassau Ave NE, Tacoma, WA 98422
Inside this building, voice calls and text messages simply do not come through, though sometimes a text will go out. LTE and 3G data also barely work if at all. Outside the building is OK. (This was not a problem with AT&T in the last 3 years of working here.)
QFC (grocery store): 4101 49th Ave NE, Tacoma, WA 98422
Very poor data coverage is what I have noticed here. Both inside the building and the parking lot. (never had a problem with AT&T here for over 10 years)
Tacoma Schools Central Office: 601 S 8th St, Tacoma, WA 98405
Text and voice work well here, but data coverage is not as strong as it should be, sometimes web pages and apps load more slowly than normal. (again, coverage here was rock solid with AT&T for the last 3 years)
We are using an iPhone 6s and 5s, and have done the basic troubleshooting things like restarting phones. These problems have been consistent since we switched to Verizon in late November 2015.
I wanted to report poor 4g LTE coverage in 64081 near 291 Highway and Jefferson Street. Signal shows 2 plus bars of LTE, but refuses to load most of the time.
Same thing has always happened in Moorhead MN on 20th street south. I’ve been with Verizon for 15+ years. Since covid hit I have been forced to stay home and I never have reception. It is ridiculous to think that the Fargo Moorhead area has dead zones…
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