Child Item

Site Totals

61416 Questions Answered 270 Categories

Returned phone...still being charged

I returned a phone to Target a week ago and it is still showing up on my account. When I chatted they said they have no record of the return and wont do anything to help. What do I need to do to cancel my account before the 14 day return period is up in a coupe of days?

Comments

Verizon_Support

RGRAETZ, I can understand your concern to get your return issues resolved. I'd like to help. If you processed a return in store, the system notes it on your account. I'd like to take a look at your account. I will be sending you a Private Message shortly.

Chakia_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

VelvetDevil23

I'm in the same situation. My husband's phone died. I had the replacement insurance. Sent the old phone back. Mysteriously, it disappeared. All done with this rip-off. Going to T-Mobile

Verizon_Support

VelvetDevil23, we're sorry for the issues you're encountering. We would love to help you out. We will be sending you a private note to further assist.

~Ivone

Child Item