Dear Sir, Madam,
We have purchased the iphone 7 sometimes ago and the phone is not function with local sim. We are residing in oversea- Malaysia.
Appreciate if you can assist to remover sim-locked for a 5years old phone.
The Apple site FAQ : The carrier lock is not on the SIM card, it is recorded in Apple’s activation server. You need to contact Verizon and ask them to remove the carrier lock.
IMEI : {edited for privacy}
Please let us know if any. You can reach us at follows:-
If we purchase an verizon prepaid starter pack, would the sim-locked be removed?
[email address removed per the Verizon Terms of Service]
Daniel
Thank you for contacting us. I see that the iPhone 7 is unlocked, but the Find My iPhone feature lock is enabled on that phone. You'll need to disable that in order to be able to activate onto a different phone number from the original phone number it was on.
*Debbie
Hello Debbie,
On the iphone it shown the "Network Provider Lock" Sim Locked.
The device is restricted to the original network provider.
It will be a great help if you can do the necessary change it to "No sim restrictions"
In case if you need the IMEI {edited for privacy} for the process
Your great assistant is much appreciated.
thank you
Regards
Daniel
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