In our small community the service has been out for over 24 hours at this point I know myself and others have reported it to their tech support and I spoke with a another agent today. They are finally saying they are aware of it and techs are working on it. This is unacceptable to be down for so long. in fact it is dangerous. If I didn't have wifi I could not make a call if there was an emergency! and I know there are alot of unhappy folks in town right now planning to switch providers.