Slow speeds ?

[Eman2k501]

We live in Covington, LA. When hurricane Ida hit we left and went to Pensacola,FL while there we switched to Verizon from att. 

I’m getting .05 mbps download speeds. Is there something I can do ? 

[Eman2k501]

We are back home. I work in New Orleans and speed is slow at home and work. 

thanks in advance. We are on the unlimited play more bundle I believe. 

[vzw_customer_support]

We certainly know the importance of being able to connect in your home area. Are your device and applications presently updated on the device's affected? Have you engaged in any troubleshooting on the phones? If so, what specific steps have been taken? *Austin

[Eman2k501]

I’ve toggled the airplane mode, reset network and have shut the phone off and turned it back on 

at work the  zip code 70129, I’m getting .39 mbps download speed and upload is .57

is there anything else I can try ?

[vzw_customer_support]

Eman2k501, your efforts are appreciated with the steps you have already taken to troubleshoot your service concerns. To ensure that we're on the same page, can you please confirm your device's make and model as well as if this issue happens indoors, outdoors or both? -Kevin