Please help me. My wife and I are both teachers. We submitted our valid California teaching credentials through ID.me and they were validated. However, we received this message:
"Your affiliation has been validated, and your account has been updated.
Your wireless plan is not currently eligible for monthly fee discounts.* If at any time you choose to update to an eligible plan, your discount will be automatically applied."
According to your website (if I understand correctly), we are on the GoUnlimited plan, so we should be eligible. What is going on? Thanks!
Chris Hendrickson