The Gift Card Number or the PIN used is invalid

GuestVZ1
Newbie

I purchased a five gift cards at my local Verizon Store in December of last year.  I used four of the five with no issue, but when I tried to use the last card, it gives me an error that "The Gift Card Number or the PIN used is invalid".  I tried reaching out to Customer Service, but they have not been able to rectify the issue and it's already been over a month.  Is there someone who can assist me with this?

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vzw_customer_support
Customer Service Rep

We can certainly assist you with your gift cards. Is there an expiration date listed on the gift card?

 

EllisandraC_VZW

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GuestVZ1
Newbie

There is no expiration date on the gift card and it says on the back “This Gift Card has no expiration date...”

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vzw_customer_support
Customer Service Rep

Please contact our Rebate Center for assistance with your Gift Card concern: https://www.yourdigitalrebatecenter.com/#!/contactus.

 

AnthonyG_VZW

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