I feel like VZW Service has been getting worse. First the 5G is a joke I will be in a 5G area and I don't get any Internet or able to send any MMS messages. Leaving my phone useless. Over the weekend for the first time I been a customer from 2006 I experienced something a major issue. I was in a 4G LTE area with 4 bars and I had no Internet I have tried so many SIMCards. But it was just not me with this issue my mother had the same issue sitting right next to me. I can't send picture messages because the upload speeds are so bad less then a Meg and Download of 5Mbps. According to VZW coverage maps my home is NOT in a 5G area. But my phone says 5G and a network App I downloaded says I am in 5G(NSA) network. So I think a lot of times I am really in 4G LTE but my phone says I am in 5G to make VZW network seem better. That or there 5G really needs work.