My bill went from $30 to $1000 in a matter of minutes today!! Does anyone have the corporate phone number so that I can call them?
Hello, councel3. This is never the kind of billing experience we want our customers to have. It is important that you have an accurate bill. We are going to send a Private Note to you to assist you further with your billing concerns. *Cassie
this has since been resolved
this has been resolved
@counsel3 wrote: this has been resolved
How about sharing how it was resolved and what the resolution was, in case someone else experiences a similar issue and suspects FRAUD? Without giving any personal info, of course. You might also mark the thread (and your other thread) ANSWERED so it can be LOCKED/CLOSED.
