My LTE speeds on my iPhone are almost worthless and this has been an issue for far too long now. What is being done to correct this?
Also, my iPad speeds are extremely fast with the device sitting right next to my iPhone. Why are the speeds so much different?
What type of iPhone? is it a 4,4S they are 3G devices. What is the ipad? 1st.Generation, The newer iPad With Retina Display? The iPad 2? is the iPad also cellular ? or just wifi?
Good Luck
The iPhone is a brand new 5S 32 GB and the iPad is a new iPad Mini with Retina display. Both are LTE devices.
Wow that is crazy. I have two of these each (One is a Mini with retina display)
Although at home on WiFi mostly they are both fast. I connect at the higher 5 GHz on my router.
When out both are pretty fast as well. So it may just be a tower issue.
The new Apple ipads and phones have better radios in them, so you should not be having any issue.
Good Luck
Them apples do have some nice displays For Sure..seen my cousin's wow.
Posting Via Droid Maxx b33
Thanks for your replies. The speed difference is like 46 MBS on the iPad min vs. 1 MBS on the iPhone.
I am hoping that VZW can shed some light on this for me.
Mark is this at home or at work you're seeing these slow speeds..
Things are good everywhere but downtown Minneapolis. It's a known problem down here, but I can't figure out whey the iPad is so much different than the iPhone.
This is only while at work. Outside of this area, things are good. It must have something to do with the cellular signal on the phone. They both have similar processors I believe.
It's almost like they have fixed part of the problem, but not the whole problem.
Well Part of it may Lye in how many people there are in the Down Town area at once, It's like when our state Fair is going on in our Town we have a Good number of people living here to start the Towers that's in the City can handle the Load, but when the Fair starts up and the people flow in & that Load changes Slowly but frequent.. Just as Test you might try this find a Safe area at night in the Downtown area, See if there is a difference in the speeds at night from during the Day..
As for the Difference's in the iPhone and the iPad they should use close the same workings inside, On my Droid Maxx it has same workings in it as the Moto X, the Droid Ultra and the Mini..
Hello markusmn,
We want you to enjoy the blazin' fast 4G LTE speeds on both your iPhone and your iPad. We're eager to partner with you and make this expectation a reality for you. Let's start with what zip code are you in? Also, what iOS and carrier version do you have on both the iPad and the iPhone 5s? Can I assume that there isn't any physical or liquid damage on the device? If not then try this step first, http://vz.to/O7ufTj, and retest. Let me know the results.
Thank you...
ArnettH_VZW
Follow us on Twitter @VZWSupport
The zip code is 55402.
The IOS version is 7.1 (11D167) on both devices.
The carrier version is 16.0 on both devices.
There is no damage to either device. The iPad is about 2 months old and the iPhone is about two weeks old.
I tried the step you have outlined, but I will not know the results until Monday.
This is a known issue that doesn’t only impact my iPhone, but anyone with LTE telephones in the downtown Minneapolis area.
Even your store acknowledges the problem and it is supposedly due to taking on Target as a new client (not so new anymore).
My phone is just fine outside of the downtown Minneapolis area.
It is time to remedy this issue. It has been going on for far too long now. Please address.
Thank you for your attention to this matter.
I am a Verizon customer and on the whole the LTE coverage has been great, but I am in downtown Minneapolis as well and my LTE coverage is non existent above the skyway level. There are several other iPhone users in my office and all have the same connectivity problems.
Oh yeah. My office happens to be in the Campbell Mithun tower. Who is Campbell Mithun tower named after? Verizon's former agency of record. So as I understand it.... The company that makes the ads that say that 4g lte coverage is available in downtown minneapolis don't themselves have 4g coverage.
I also live in Minneapolis and LTE here is just a joke now. I rarely get above 1.5Mbps download and 1Mbps upload speed, even with full bars (-60dB) in the entire city of Minneapolis. I'm on an iPhone 5, so it can't access the AWS spectrum for the 20x2 LTE network, but I should still be getting at least 5Mbps on the old 10x2 network. Verizon, please get your act together. 1.5Mbps is acceptable for 3G (maybe) but it's unacceptable to advertise a fourth-generation network that gets speeds straight out of 2008.
@Rythmium,
Let's get to the bottom of this! I want you to enjoy the fastest speeds available in your area. What's your zip code? Try this http://vz.to/1s8a1vu and retest. Keep us posted if the issues persist.
JohnB_VZW
Follow us on Twitter @VZWSupport
I've also had issues getting signals inside buildings on the University of Minnesota Campus. It's a huge pain since I can't even make calls inside the building.
I understand your concerns regarding indoor service makun! We make every effort to provide the best service and signal everywhere; however, structural interference can make indoor service very challenging and we are unable to guarantee indoor service this reason, and other factors outside of our control. How is your service while outdoors? How far (miles) do you have to move from campus to get a stable signal/service? What is your phone model and software version? We'll explore options to improve your service.
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport
The service outdoors can vary quite a lot as well. At some places I can't get any cellular data around the campus. The phone is an iphone 6 with ios 8.1. The weird thing is that indoor signals were just fine in spring of 2014, but this fall it's gotten much worse.
Thank you for the details makun. That definitely makes sense. Due to the change in season, foliage can interfere with line of sight, which affects with service. Do you have problems with voice? Are you not able to get data connections everywhere in campus? Is it at a time where there's many students around the specific area you're in at the moment you notice this?
AdaS_VZW
Follow us on Twitter at @VZWSupport
I too live in downtown Minneapolis and I am getting poor LTE and Voice reception. I live at Washington and 7th, 55401. By poor, I mean, I can't use either reliably.
AT&T and TMobile are fine however in the same locations.
Looking at the Tower Map, there just aren't any towers nearby and I am hearing rumors that the poor reception downtown Minneapolis has to do with the Stadium being built (down tower?).
My phone: LG G3
Are there any plans to add new towers in the vicinity in the interim?
Many thanks.
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