Child Item

Site Totals

61493 Questions Answered 271 Categories

Home
Help
Archives
Mobile Archives
Mobile Network (Archive)

Virtual VM

In the last week I have twice received phone calls that went to vm, and when I listened to the vm it was an old deleted message, not the new one. The first time the call was restricted, but the second time the call was from my son's school and when I played the message it was a very old deleted message from a bank. What's going on?

Comments

SuzyQ

Are you using Verizon's voicemail or visual voicemail? That's strange behavior - I would call customer service and have them look at your account, possibly reset it.

If you are using a third party voicemail or an app, I would try deleting it and reinstalling it to see if that clears things up.

AnthonyTa_VZW

Great suggestion SuzyQ!

Thanks for posting sejohnston71!

Please let us know if you are, indeed, using the stock voice mail application or a downloaded third party voice mail application. This will help us provide you a definite fix.

Child Item